Google Announces Gemini-Powered AI Call Feature for Pixel 11

Serdar HocamAuthor & Editor

Google has introduced a new early-stage experimental feature that allows Pixel 11 users to offload phone calls, such as making reservations and checking stock inquiries, to the Gemini AI.

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Gemini can now call businesses for you so you don’t have to wait on hold

Google is rolling out a new early preview feature for Pixel 11 devices that allows users to hand over phone calls with businesses to artificial intelligence. This innovation saves users the hassle of making phone calls and being placed on hold.

AI Takes Over Phone Calls

Google has announced a new feature that allows Pixel 11 users to hand over phone calls with local businesses to the Gemini AI. This system makes it easy to complete tasks such as making reservations, checking product availability, or rescheduling appointments.

How the Process Works

Users do not need to initiate the call themselves; instead, they can use the Gemini app on their Pixel device to ask the assistant to make the call on their behalf. Gemini calls the business, introduces itself, navigates automated phone menus, and even stays on the line during hold times to manage the conversation with the other party.

Live Tracking and Control Capability

Users remain in full control throughout the entire process via a live transcript view, and they can personally take over the call at any moment they choose. Google announced a similar "Call for me" feature last year, but users did not have the option to take over those calls.

Availability and Access

Google's new AI-based calling feature is rolling out as an early preview for Gemini paid subscribers enrolled in the Phone by Google Public Beta program on Pixel 11 devices in the US.