Chatting with artificial intelligence cannot replace psychological treatment

Psychiatry Specialist Assoc. Prof. Dr. Mehmet Hamdi Örüm stated that using artificial intelligence for emotional support may provide temporary relief, but this situation cannot replace expert support in the treatment of psychological problems.

Artificial Intelligence and the Search for Emotional Support

Artificial intelligence-powered chat applications are frequently preferred to share personal problems and seek emotional support.

The fact that these applications are accessible at all times of the day, do not create anxiety about being judged, and provide quick responses seems attractive to users.

Lack of Clinical Competence

Although artificial intelligence applications can conduct a natural conversation with humans, they do not possess the clinical competence to evaluate mental illnesses.

Conditions such as depression and anxiety disorders cannot be diagnosed solely through answers given to a few questions, and misleading guidance poses risks.

Risk of Disconnecting from Real Social Relationships

Intensive communication between individuals and artificial intelligence may bring along the risk of drifting away from real social relationships over time.

Healthy human relationships also include elements such as mutual emotional interaction, trust, empathy, and social bonds.

The Importance of Expert Support

In the face of symptoms such as prolonged unhappiness, inability to enjoy life, and intense anxiety, receiving professional support is of great importance.

During evaluations made within the scope of World Mental Health Day, it was stated that social awareness needs to be increased.