Backbase Introduces Delivery Factory Tool to Accelerate Software Development for Banks

Serdar HocamAuthor & Editor

Backbase has launched the Delivery Factory platform, which pairs banking teams with artificial intelligence agents to double software development speeds. The system aims to increase efficiency by establishing a common context across all stages, from requirements to coding.

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Backbase Helps Banks Deploy Agentic AI With Delivery Factory | PYMNTS.com

Banking operating system provider Backbase has developed a new tool called Delivery Factory to optimize banks' software development processes. This platform brings together all team members, from business analysts to solution architects, with dedicated artificial intelligence agents to manage the process from determining requirements to making code operational.

According to data shared by Backbase, teams using Delivery Factory over the past 12 months achieved deliveries twice as fast compared to traditional methods. Furthermore, it was noted that the system provides 30% higher speed compared to general-purpose artificial intelligence coding assistants. The system combines scope documents, architectural specifications, and meeting notes with Backbase's product knowledge to create a common project context for the entire team.

The efficiency increase provided by the platform saved 80% in effort for requirements and specification work, and 40% in coding and review processes. Additionally, it was recorded that test and automation coverage increased by 60%. Backbase Digital Banking CTO Greg Fahy stated that the system helps teams focus directly on customer needs instead of establishing context.

Assessment: Banks' tendency to preserve legacy technology infrastructure causes manual processes and fragmented applications to create challenges during modernization processes. Federal Reserve Bank research shows that legacy core systems can reach up to 40 years and complete transformation is costly. Delivery Factory stands out as a solution aimed at providing efficiency increases through artificial intelligence integration without replacing such deep-rooted systems.

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