Communication and body language training given to healthcare workers in Edirne

Within the body of Trakya University Health Research and Application Center, a training program titled Basic Communication Skills and Body Language was organized to develop the communication skills of hospital staff and strengthen internal communication.

Organized under the coordination of Chief Physician Assistant Prof. Dr. Ali Yılmaz and Training Nurse Kevser Kesmen, the training was given by Prof. Dr. Muharrem Özden, a faculty member from the Faculty of Education, Department of Turkish Education. Consisting of eight one-hour sessions, the program was held for all hospital staff.

Within the scope of the training, basic communication principles, effective communication methods, verbal and non-verbal communication forms, and the importance of body language in interpersonal communication were discussed. Participants were provided with information on correct forms of expression, the development of mutual understanding, and the role of body language in the communication process. Emphasizing the importance of effective communication in healthcare services in terms of patient satisfaction, trust relationship, and service quality, presentations were also made on strengthening communication among employees as well as with patients and their relatives.