Gallup Survey: Patients' Trust in AI Varies Based on Provider Intervention

Gallup's healthcare AI survey, published on November 9, was conducted with participation from U.S. adults who received primary care in the past year.

According to the research results, 56 percent of patients approve of the use of artificial intelligence on the condition that providers can alter or override its diagnostic or treatment decisions.

Thirty-eight percent of survey participants feel comfortable in situations where artificial intelligence is supportive and the healthcare provider makes the final decision. The proportion of those who approve of artificial intelligence making direct treatment decisions without provider review was determined to be 9 percent.