Gartner Research: Companies Are Failing to Save Money with AI Investments

Serdar HocamAuthor & Editor

A new study by Gartner reveals that companies are struggling to reduce costs through productivity gains despite their investments in artificial intelligence. While 97% of organizations have failed to achieve the expected savings in this area, a large portion of companies are experiencing budget overruns.

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Companies are not saving money with AI, Gartner finds

According to a recent report published by Gartner, despite heavy investments in artificial intelligence technologies, 97% of organizations have not managed to reduce their expenses through these tools. While 75% of board members expect a return on investment, 38% of companies have exceeded their budgets on AI projects.

Gartner HR practice senior director analyst CV Viverito stated that 85% of companies plan to increase their AI spending next year. The research shows that 78% of leaders have not reached a consensus on the benefits of AI in the workplace.

A survey of more than 1,800 employees revealed that only 21% of the time gained through AI is directed toward innovative work. Although 84% of CEOs view AI as their top investment priority for the next three years, only 9% of respondents stated that AI agents have had a transformative impact on their companies.

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