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Artificial intelligence is increasingly being used to handle customer inquiries, lead follow-ups, and appointment scheduling at automobile dealerships. Car Dealership Guy founder and CEO Yossi J. Levi predicts AI could eliminate more than half of dealership Business Development Center positions by 2029. This image is an illustration and does not depict a specific dealership. AI-generated editorial illustration.

EN #customer relations

10/4/26

Artificial Intelligence Could Transform Automotive Dealership Business Development Centers

With artificial intelligence technologies automatically managing customer inquiries and appointments, more than half of business development center positions at automotive dealerships are at risk.

News Artificial Intelligence

Hakan Sert - Sosyal Medya Paralı Oluyor Demiştik, Şimdi Sıra WhatsApp’ta - Haberler.com

EN #customer relations

9/28/26

Meta Announces New Pricing System for WhatsApp Business Platform

Starting October 1, 2026, the first 1,000 service messages per month will be free for businesses on the WhatsApp Business Platform, with messages exceeding the limit incurring charges.

Social Media Economy Technology News

Lufthansa’nın Kurumsal Yanıtı Eleştiri Topladı - HavaSosyalMedya

EN #customer relations

9/24/26

Lufthansa's Social Media Customer Response Draws Backlash

The German airline's communication style on the X platform sparked debate among users, while delayed payments came back into the spotlight.

News Social Media

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