New generation ATM era without physical keypads is becoming widespread
The use of new generation ATMs without physical keypads in the banking sector is increasing in many countries, including Turkey.
While the use of new generation ATMs without physical keypads in the banking sector is becoming widespread worldwide, Turkey is also among the countries participating in this practice. Processes are carried out via mobile applications.
New generation ATM application
The use of new generation ATMs without physical keypads in the banking sector is becoming increasingly widespread around the world. In this practice, which Turkey is also a part of, processes proceed through mobile banking.
While the number of physical keypad-free ATM models that move cash withdrawal transactions to the digital environment is increasing, these devices also lack a password panel and physical buttons around the screen.
Operating principle of the system
In the cardless and keypad-free infrastructure called Cardless ATM, almost all transaction steps are managed via mobile phones.
Users determine the password entry, account selection, and amount from the mobile application, and then receive the cash with the verification code transmitted to the ATM.
Global areas of use
Among the countries where the physical keypad-free ATM system is being implemented gradually, the USA, India, Turkey, Spain, and the Netherlands stand out.
While banks such as Chase and Bank of America in the USA offer devices working with NFC technology, the UPI infrastructure is preferred in India.
In Spain and the Netherlands, joint ATM networks such as Geldmaat are turning to this system to reduce maintenance costs and improve hygiene conditions.
Security and risk reduction
Security measures also play an extremely important role in banks removing physical keypads.
It is aimed to prevent skimmer attacks carried out with copying devices placed on the keys.