Ministry of Health's Family Medicine Information System on the Agenda with Technical Issues
Genel Sağlık-İş stated that the newly launched information system has caused chaos due to disruptions in the field and lack of support, and demanded that measures be taken.
The new information system implemented by the Ministry of Health in family medicine units drew the reaction of healthcare workers due to technical disruptions in the field and the inability to reach support units.
System Implementation and Experienced Problems
The Ministry of Health Family Medicine Information System, implemented by the Ministry of Health in family medicine units, came to the agenda with technical problems encountered in the field. Genel Sağlık-İş reported that with the launch of the new system, family physicians and healthcare workers face new obstacles every day.
Difficulties in Reaching the Support Unit
According to the information shared by the union, repeated attempts were made to reach the support unit to resolve technical disruptions in a family health center. The inability to find an interlocutor despite messages sent through the system further increased the workload of employees.
Workload and Calls
It was stated that system problems were added to the additional patient load undertaken by other colleagues when a physician was on leave. Genel Sağlık-İş made a call to the Ministry of Health, demanding that the technical problems be resolved swiftly.