AI assistants Instinct and Meta Muse gain phone calling feature

Serdar HocamAuthor & Editor

Text-based AI assistants Instinct and Meta's Muse have announced new features capable of making phone calls on behalf of users.

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Rival AI agents, Instinct and Meta's Muse, both add the ability to make calls | TechCrunch

Text-based AI assistants such as Instinct and Meta's Muse have rolled out new calling features that allow them to make phone calls and provide assistant services on behalf of users.

The Calling Era in AI Assistants

As competition in the text-based AI assistant market heats up, the Instinct and Meta's Muse systems have added phone calling capabilities. This move allows the assistants to act more like functional concierges for users.

Instinct Concierge in Early Access

San Francisco-based Instinct, valued at $10 billion, has launched the Instinct Concierge feature announced by its founder Noah Shinst under early access.

Tasks Performable via Phone Calls

Thanks to the new feature, the AI assistant can make phone calls, reserve tables at restaurants without online booking, add names to dentist cancellation lists, and handle cable bill negotiations.

Meta's Muse Launched in the US

Meta's Muse agent has also gained the ability to call businesses in the U.S., and this feature has begun rolling out initially to requesting users.

Secure Network and Download Data

Instinct also offers email addresses for account management, allowing assistants to communicate with other users' assistants over a secure network, while according to Sensor Tower data, Muse reached over 730,000 downloads in its first days.