DoorDash Announces AI Tool to Order Food Through Apple Messages

Serdar HocamAuthor & Editor

Food delivery giant DoorDash has introduced a new AI tool that allows users to place food orders using natural language via the Apple Messages app.

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DoorDash launches an AI agent you can text to order food | TechCrunch

DoorDash is rolling out a new AI-powered ordering tool that allows users to order food by messaging through Apple Messages.

Ordering via Apple Messages

On Wednesday, DoorDash announced its new AI tool that allows users to text and order food through the Apple Messages app. Thanks to this innovative tool, users will be able to complete their transactions without having to navigate complex apps.

Smart Commands and Recommendation Features

The new system enables users to understand natural language commands like "order my usual" and automatically recognizes Friday night orders. Additionally, users can request specific dishes or ask for local restaurant recommendations.

Group Orders and Competitive Market

The AI agent can manage different dietary preferences and various quantities in a single order for group orders. With this move, DoorDash aims to gain an advantage in the market against competitors such as Uber Eats and Grubhub.

Waitlist and Drone Tests

The company is creating a waitlist for users in the United States to try out the new feature. Alongside the AI tool, it also announced that it will begin testing delivery drones with select restaurants in Northern California.