Half of Adults in the US Never Use AI Chatbots
A Pew Research Center study conducted in February 2026 reveals that a significant portion of the American public stays away from artificial intelligence tools and does not plan to change this situation in the near future.
A survey conducted by the Pew Research Center between February 17 and 23, 2026, with 5,119 U.S. adults showed that approximately half of U.S. adults have never used AI chatbots such as ChatGPT, Gemini, or Copilot.
General Results of the Research
The comprehensive survey conducted by the Pew Research Center documents that half of the adult population in the United States has never interacted with AI-based chatbots.
The majority of individuals making up this group state that they do not experience the fear of missing out on technology and have no intention of starting to use these tools in the near future.
Demographic Differences
Demographic factors play a major role in the adoption of AI chatbots. Approximately three-quarters of individuals aged 65 and older never use this technology.
While the majority in the 50 to 64 age bracket also do not use chatbots, usage rates are much higher among adults under 50.
Reasons for Not Using
At the forefront of the primary reasons put forward by individuals who do not use chatbots is a lack of interest, standing at eighty-three percent.
Concerns regarding personal information privacy and reliability issues also play a critical role in keeping users away from these tools.
Future Expectations
Approximately sixty-seven percent of those who currently do not use chatbots state that they do not consider using this technology within the next twelve months.
The proportion of those stating that the probability of starting to use a chatbot within the next year is very high remains at only five percent.