Communication Training for Staff at the Health Research and Application Center

Within the body of the University Health Research and Application Center, a training program titled "Basic Communication Skills and Body Language" was completed with the aim of improving the communication skills of hospital staff and strengthening internal institutional bonds.

Carried out under the coordination of Chief Physician Assistant Prof. Dr. Ali Yılmaz and Training Nurse Kevser Kesmen, the training was given by Prof. Dr. Muharrem Özden, a Faculty Member in the Turkish Education Department of the Faculty of Education. Covering all hospital personnel, the program was organized in eight separate one-hour sessions.

During the training process, basic communication principles, effective communication techniques, verbal and non-verbal communication channels, and the role of body language in relationships were discussed in detail. While participants were informed about correct forms of expression and ways to develop mutual understanding, the direct impact of effective communication in health services on patient satisfaction, a sense of trust, and service quality was emphasized. Presentations were also made in the program focusing on dialogues conducted with patient relatives and strengthening internal communication.