How Artificial Intelligence is Transforming Managed Security Providers

While artificial intelligence is fundamentally changing the operational structure of managed security service providers, firms are facing new governance and automation requirements.

Artificial intelligence technologies continue to transform the operational landscape of managed security service providers (MSSPs). According to a report by Channel Insider, Optiv executives Kathryn Hall and Steve Fielder discussed how the company integrates advanced technology into its security infrastructure. The strategy includes rigorous evaluation of AI security tools and the implementation of robust governance models. Through automation, the company aims to enhance the capacity of security analysts while keeping human oversight central to critical decision-making processes.