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Jolly moves its Antalya call center operations to a new office
Tourism brand Jolly has moved its call center operations in Antalya to a new office equipped with modern technological infrastructure. The center, which began operations as of October, continues its activities with a total employment capacity of 500 people.
News
How to Scale AI-Powered Customer Experience Pilot Projects to Production
Appearing as guests on a podcast hosted by Emerj, executives from NiCE and Simplyhealth evaluated the transition processes of enterprise AI customer experience projects from the pilot phase to large-scale production.
News
Artificial Intelligence
Chick-fil-A Will Not Integrate Artificial Intelligence into Its Drive-Thru System
While many competing brands are turning to artificial intelligence in their drive-thru services, Chick-fil-A prefers to maintain the one-on-one human contact and hospitality it establishes with its customers.
News
Artificial Intelligence
Türkiye Sigorta's Dialogue-Based Digital Assistant Bilge Turns Two
Celebrating its second year, Türkiye Sigorta's dialogue-oriented digital assistant Bilge has answered millions of questions and performed hundreds of thousands of transactions in the past year alone.
News
Artificial Intelligence
Economy