Health Agenda on Social Media Monitored 24/7 to Combat Disinformation
The Healthy Solution project ensures the spread of accurate information by continuously tracking health-related posts on social media.
Within the scope of the Healthy Solution project carried out by the Directorate General for Health Promotion, the health agenda on digital platforms is monitored around the clock to prevent misinformation and deliver accurate information to citizens.
24/7 Continuous Scanning Process
The health agenda is continuously monitored by a specialized operational team of fifty people. Detailed content scans are performed on social media platforms using two hundred keywords.
Risk Management and Direct Communication
Content with crisis potential is prioritized based on dissemination rates and risk levels. Direct communication is established with citizens through the SABİM Software System and various technological infrastructures, ensuring coordination with relevant institutions.
Statistical Data Reached
Since the beginning of the project, fifty-eight million eight hundred seventy-eight thousand six hundred ninety-seven digital posts have been scanned. One hundred thirty-seven thousand five hundred seventy-four users have been responded to via social media channels, and one hundred ninety-eight thousand nine hundred fifty-four users have been communicated with one-on-one through the ALO 184 line.
Legal and Administrative Interventions
Unscientific claims and sales of products contrary to regulations are identified and reported to the relevant authorities, promptly activating necessary legal and administrative mechanisms. Operations are conducted entirely through a data-driven model rather than intuitive approaches.