Artificial Intelligence Era in Finavia Human Resources Processes

Finavia HR Specialist Petra Koskinen actively uses artificial intelligence and digital solutions to make business processes and daily operations more fluid.

Artificial Intelligence Integration in Business Processes

Finavia HR Specialist Petra Koskinen is implementing digital solutions to renew human resources activities within the institution and facilitate daily operations.

Use of Microsoft Copilot and HR-Bot

While Koskinen utilizes tools such as Microsoft Copilot to prepare presentation materials, create instructions, and generate ideas, she answers employee questions quickly with the recently developed HR-Bot.

Continuous Learning and Ethical Responsibility

Emphasizing that technology does not replace human responsibility, the expert states that information produced by artificial intelligence must be evaluated with a critical eye and data security must be protected.