Polimill Develops Next-Generation AI Infrastructure for Local Governments in Japan
Developed with OpenAI technology to accelerate workflows for public servants in Japan, the QommonsAI platform is used by approximately 1,050 municipalities.
Japan-based company Polimill has launched a generative AI platform called QommonsAI, powered by OpenAI technology, to modernize workflows and increase efficiency in the public sector.
The Origin Process of the Platform
Polimill started out with Surfvote, a platform where citizens exchange views on politics and society. In its work with local governments, a structural problem was identified: public teams spend too much time on daily operations and struggle to reflect the voices of citizens in policies.
To increase civic engagement, it was seen as necessary to first make government work more efficient, and development work on a generative AI platform tailored to public sector workflows began.
Scope and Usage of QommonsAI
Launched in October 2024, QommonsAI offers specialized AI solutions in areas such as assembly responses, public services, social welfare, and legal searches.
As of today, approximately 1,050 municipalities and 550,000 public employees across Japan actively use the platform.
Shared Infrastructure and Public Operating System Goal
Polimill CAIO Masahiro Wakabayashi emphasized that the use of artificial intelligence is essential in the face of the growing labor shortage.
Pointing out that using separate tools could create service gaps between municipalities, Wakabayashi stated that they aim for QommonsAI to evolve into a common foundation supporting all municipalities equally and serving as a public operating system supporting the Japanese government.
Technical Infrastructure and Data Standardization
Polimill collected and standardized parliamentary minutes from across Japan, and then built a high-precision search infrastructure operating across municipalities and time zones.
OpenAI's GPT models form the core of QommonsAI by offering security, operational controls, and broad capabilities, lowering the barrier to adoption.
Future Plans and Qommons ONE
Polimill has adopted Codex in its workflows, increasing development speed by three to five times.
The company plans to fully launch the Qommons ONE store in the fall of 2026, where external companies will be able to offer applications for municipalities.