How Artificial Intelligence is Changing Oncology Practice and the Doctor-Patient Relationship

Serdar HocamAuthor & Editor

Oncology specialist Dr. Margarita Racsa evaluated the integration of artificial intelligence tools into clinical processes and their effects on the trust relationship between patient and physician.

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How Is AI Reshaping Trust and Communication in the Patient-Physician Relationship? | CancerNetwork

As artificial intelligence technologies rapidly become widespread in oncology practices, experts are examining how this transformation shapes trust and communication dynamics between patients and physicians.

The Place of Artificial Intelligence in Clinical Processes

Artificial intelligence tools are increasingly finding a place in oncology practices in areas such as ambient documentation systems, prior authorization processes, and clinical literature searches. Survey data shows that more than half of oncologists are integrating these technologies into their practices.

Four-Layer Model for Communication

Dr. Margarita Racsa proposes a practical four-step framework to transparently present the use of artificial intelligence in patient consultations, which includes waiting room signage, written disclosures, verbal consent, and easy opt-out methods.

The Balance of Trust and Informed Patients

Patients arriving at the clinic with AI-assisted information act as a double-edged sword for physicians. While the risk of generated data conflicting with clinical judgment creates a risk of eroding trust, it also offers an opportunity to empower informed patients.