Comprehensive Quality and Service Audits Conducted in Healthcare Facilities
Service processes, efficiency, and satisfaction elements were comprehensively examined through audits conducted in healthcare facilities.
The Public Hospitals Presidency Evaluation and Development Unit and Provincial Evaluation Commission teams carried out comprehensive inspections in healthcare institutions to raise quality standards.
Scope of Audits and Implementation Process
As part of the work carried out by the Public Hospitals Presidency Evaluation and Development Unit, competent teams formed by the Provincial Evaluation Commission conducted comprehensive inspections in healthcare facilities.
Core Criteria Examined and Quality Standards
During the evaluations, the delivery processes of health services, efficiency levels, employee and patient satisfaction, and compliance with quality standards were meticulously addressed.
Objectives to Enhance Service Quality
While the current practices of the facilities were evaluated in line with relevant standards, critical points aimed at making services more effective and of higher quality were also reviewed.